Data Deletion Instructions
Aafiyah Digital respects your privacy and your right to control your data. This page explains how you can request the deletion of personal data that may be processed through our website, client communications, automations, and connected platform workflows.
What data may be processed
Depending on the service or automation in use, we may process limited data such as: names, social media usernames, comments, messages, webhook event data, booking-flow details, or email addresses submitted voluntarily through forms, enquiries, and automations. We do not sell, rent, or exploit personal data.
This can include Facebook and Instagram comment-to-DM webhook events, public comment text, message content, platform-scoped account identifiers, and linked booking-journey data where a workflow directs someone to a customer-facing page hosted on app.hijama.bio.
How to request data deletion
To request deletion of your data, please email:
Please include:
- Your name, username, or profile name
- The platform involved, such as Instagram, Facebook, WhatsApp, or email
- The approximate date of the interaction
- A brief description of the data you want deleted
- If relevant, the comment, message, webhook-triggered interaction, booking link, or business name involved
What happens after a request
Once we receive a request with enough information to identify the relevant interaction, we may verify identity where reasonably necessary, locate the applicable records, and delete personal data stored in our systems unless retention is required for security, fraud prevention, or legal compliance.
Processing timeframe
We begin processing once the request contains enough information to identify the relevant interaction. Deletion requests are typically handled within 7-30 days, unless legal, security, or fraud-prevention obligations require limited temporary retention.
Automation & third-party platforms
Some automations rely on third-party platforms such as Meta (Facebook, Instagram), payment processors, email providers, or linked booking pages. Aafiyah Digital can delete applicable data from its own systems, while some data that remains on Meta platforms or other third-party services may also need to be managed directly through those platforms.